Frequently Asked Questions
Everything you need to know about your Elkhart RV Parts order.
What is your standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
Do you offer a warranty on RV parts?
Yes, we offer a 90-day limited warranty on all mechanical and electrical parts. Some specific manufacturers may offer extended warranties ranging from 1 to 5 years.
How do I return a part that doesn't fit?
We accept returns within 30 days of delivery. The item must be in its original packaging and unused condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I cancel my order after it has been placed?
Orders can be cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process and would need to be handled as a return.